Key Takeaways

• You can enroll in the Postal Service Health Benefits (PSHB) program through LiteBlue (for employees) or KeepingPosted.org (for annuitants), using a secure login system during Open Season or qualifying life events.

• Understanding the tools and the step-by-step process now can save time and stress when making coverage changes or enrolling for the first time.

What Is the PSHB Program and Why It Matters in 2025

The Postal Service Health Benefits (PSHB) Program officially replaces the Federal Employees Health Benefits (FEHB) Program for United States Postal Service employees, annuitants, and eligible family members in 2025. This transition is part of the Postal Service Reform Act of 2022, and it introduces key changes in how you access and manage your health benefits.

Whether you’re currently employed by USPS or have retired, you now need to use a new system to make sure your health benefits remain active and up to date.

• Active USPS employees will use LiteBlue, the internal employee portal.

• Postal retirees and annuitants will use KeepingPosted.org, a public-facing site developed specifically for annuitants.

Both platforms are designed to guide you through your PSHB enrollment, plan changes, and account updates with as little hassle as possible—if you know how to use them.

Who Needs to Take Action in 2025

You need to use LiteBlue or KeepingPosted in 2025 if:

• You’re a current USPS employee and want to review, enroll in, or make changes to your PSHB plan.

• You’re a Postal Service annuitant and want to continue your coverage.

• You or your covered family members are Medicare-eligible and subject to the PSHB Medicare Part B requirement.

If you fall into any of these categories, don’t wait. Inaction could result in coverage issues or penalties.

Key Dates to Know

• PSHB Open Season (2024): Ran from November 11 to December 9, 2024.

• Effective Date: Changes made during Open Season take effect January 1, 2025.

• Medicare Part B Special Enrollment Period (SEP): For those required to enroll, the SEP ran from April 1 to September 30, 2024.

In 2025, unless you experience a Qualifying Life Event (QLE)—such as marriage, divorce, birth of a child, or loss of other coverage—you can only make changes during Open Season.

Using LiteBlue to Enroll or Make Changes

LiteBlue is the digital hub for all things USPS if you’re still actively employed. To access your PSHB enrollment:

Step 1: Log in Securely

• Visit liteblue.usps.gov

• Enter your Employee ID and USPS Self-Service Password

• Navigate to the “My HR” section, then select “Benefits”

Step 2: Access PostalEASE

• Choose the link to PostalEASE, which handles enrollment and changes

• Once inside PostalEASE, choose the PSHB plan enrollment option

Step 3: Review and Select Your Plan

• Review available PSHB plans, coverage levels, and costs

• Compare options using built-in comparison tools

• Select the plan that meets your needs

Step 4: Confirm and Save

• Double-check your enrollment information

• Submit your selection

• Save or print the confirmation page for your records

Need Help?

LiteBlue provides tutorials and FAQs to walk you through the process. You can also call the HR Shared Services Center for additional support.

Using KeepingPosted.org as a Retiree or Annuitant

If you’re retired or separated from USPS, your main portal is KeepingPosted.org. This website ensures you have easy access to your PSHB information and enrollment options.

Step 1: Set Up or Log In

• Go to KeepingPosted.org

• Log in using your USPS-assigned credentials or set up a new account if you haven’t already

• Follow the prompts to verify your identity

Step 2: Access PSHB Enrollment

• Navigate to the PSHB Enrollment Center

• Use the tools available to view plan options and make selections

Step 3: Make Changes or Confirm Coverage

• If you’re already enrolled, confirm that your plan aligns with your current healthcare needs

• If you’re making changes, follow the prompts to update your selection

• Print or save the confirmation screen

Resources Available on KeepingPosted

• Plan brochures outlining coverage and benefits

• Comparison tools to help evaluate your options

• Contact info for plan administrators and support teams

What About Medicare Requirements?

Some Postal Service annuitants and family members must be enrolled in Medicare Part B to maintain PSHB coverage. This applies if:

• You’re Medicare-eligible in 2025

• You retired after January 1, 2025

• You’re not otherwise exempt (e.g., already 64+ as of January 1, 2025)

Failure to enroll in Medicare Part B when required may result in loss of drug coverage and higher out-of-pocket costs. PSHB plans integrate with Medicare to lower costs through:

• Waived or reduced deductibles

• Lower copayments for services

• Medicare Part D-based drug coverage with a $2,000 out-of-pocket cap in 2025

How to Avoid Common Mistakes

Mistakes in the enrollment process can lead to loss of coverage or financial penalties. Here’s how to stay on track:

• Mark Your Calendar: Don’t miss Open Season dates or deadlines.

• Use the Right Portal: LiteBlue is for current employees. KeepingPosted is for annuitants.

• Confirm Medicare Enrollment: If you’re required to enroll in Medicare Part B, complete that step before choosing your PSHB plan.

• Save Your Confirmation: Always print or download your enrollment confirmation as proof.

• Review Your Plan Every Year: Even if you’re happy with your plan, changes in benefits or costs may affect your decision.

What Happens If You Don’t Take Action

If you’re already enrolled in FEHB as a USPS employee or annuitant, and you do nothing during Open Season, you will be automatically enrolled in a corresponding PSHB plan for 2025. However, this automatic match may not be your best option.

Taking the time to manually compare plans and confirm your choice ensures your needs are met without surprises.

Additional Support and Where to Get It

If you need more help:

• Use the help tools within LiteBlue and KeepingPosted

• Call the PSHB Navigator Help Line at 1-833-712-7742

• Review official plan brochures available on both portals

Support is available to make the process smooth—but it’s up to you to initiate it.

Make the Most of Your PSHB Enrollment

By understanding how to use LiteBlue and KeepingPosted correctly, you take control of your health coverage. Make time during Open Season or qualifying life events to explore your plan options thoroughly.

If you’re unsure about what coverage fits your healthcare needs or how Medicare interacts with PSHB, speak with a licensed agent listed on this website for professional advice.